If the sign says 'Please wait to be seated,' please wait to be seated.
If you've never worked as a restaurant host, you might think the job sounds easy. You just greet people, walk them to their tables, and pass out menus...right?!WRONG. In actuality, restaurant hosts are some of the hardest-working people in the business. Their job includes managing reservations, answering the phones, prepping tables, taking to-go orders, maintaining a waitlist, and making sure servers aren't completely slammed.
It's not the host's fault you decided to roll up in the middle of a Friday night dinner rush without a reservation. If that 30-minute wait is too long for you, you have every right to pick another restaurant! But you doAssuming that empty tables in the restaurant mean there shouldn't be any wait. Many customers, when told there's a wait, will point to an empty table and say,"Well, can't I just have THAT one?" Please don't be that guy. Hosts can see the empty tables too. If they're not seating you at one of them, it's either reserved, or dirty, or in a section that's not currently being covered by a server.Shit happens, and it's not a big deal if you need to cancel your reservation.
Yes, people really do try this, and no, it does not work. Also, 9 times out of 10, they can't even tell you the owner'sHere's the thing: You may have invited 12 people to your birthday dinner, but a few folks are bound to be busy! Try to get an actual headcount before making the reservation. It's not fair to the restaurant to reserve a bunch of seats you don't actually need.See above.
No matter how hungry you are, the host is not the person to order your food with. They have their own job to be doing, and there's a good chance they're not even trained to put food orders into the system. Just wait! The server will be there soon.It's up to the host to manage the floor plan of the restaurant, and there are all sorts of factors they need to consider — reservations, server sections, having enough small tables for parties of two and three...
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