Boss of Singapore Airlines apologises for 'trauma' after Briton dies during turbulence
From left: Geoffrey ‘Geoff’ Kitchen, damage caused by the turbulence and families reunited after the flight.
A relief flight carrying the remaining passengers and crew members arrived in Singapore early on Wednesday.“On behalf of Singapore Airlines, I would like to express my deepest condolences to the family and loved ones of the deceased. We are very sorry for the traumatic experience that everyone on board SQ321 went through.
“Geoff was always a gentleman with the utmost honesty and integrity and always did what was right for the group.“His commitment to TMTG was unquestionable and he has served the group and the local community of Thornbury for over 35 years, holding various offices within the group, including chairman, treasurer and most recently secretary.
Another passenger, Jerry, who was travelling to his son’s wedding, told the BBC the day was “the worst of my life”.
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