It was delivered through texts and Facebook Messenger.
A chatbot may help reduce the likelihood a person develops an eating disorder, according to a
showed that digital prevention programs are more effective when they’re guided by a human moderator, says study author Ellen Fitzsimmons-Craft, an assistant professor of psychiatry at Washington University School of Medicine in St. Louis. But it’s hard to get funding in the United States for programs that prevent mental health conditions.
The study recruited female participants through online ads, fliers, and the National Eating Disorder Association online eating disorder screening test, which is available to anyone on the organization’s. Women who did not have an active eating disorder but had risk factors for one, like negative body image or excessive concern about their weight, were randomly assigned to either engage with the chatbot or sit on a waitlist.
This is one of the first studies testing the effectiveness of chatbots in healthcare, even though they’re widely used in medical settings to assist with everything from COVID-19 symptom screening to therapy. Research has lagged behind their use, but there’s a growing body of work highlighting the role they can play in some areas of healthcare.
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