There are good reasons for having a laugh on the job
I found myself asking this question the other day when I came across a British academic named William Donald. He is an associate professor at the University of Southampton, where he works on career development and human resources management, and in 2022 he had a brainwave.
The result was a slender work of just three pages — five including references and notes — which was, somewhat astonishingly, published last month in the GiLE Journal of Skills Development. This is a relatively new, open-access publication that nonetheless claims to use a “robust” peer review process.
Jokes alone are no answer, obviously. But it is telling to consider how rarely one hears about playfulness at work these days.It is 17 years since Steve Jobs stood on a stage in San Francisco to unveil a new Apple gadget called the iPhone and dialled a nearby Starbucks to order “4,000 lattes to go, please”. He immediately said, “wrong number” and hung up. But the store was still getting orders for that many coffees from Apple fans years later, to the bafflement of managers.
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