'In the most simple terms, the system works in such a way that inaccurate information is an inevitable by-product'; TVsCarlKinsella investigates why there are so many issues with the Dublin Bus app.
So let that serve as the empirical back-up for frustrations with the service, which carries approximately 325,000 passengers around the capital every single day, stopping at approximately 5,000 stops.It was confirmed on Twitter last week, by Dublin Bus themselves, that:"Unfortunately, our RTPI [Real Time Passenger Information] service can not inform customers about the cancellation of a particular service.
A spokesperson from Dublin Bus provided JOE with a breakdown of the system:"If the bus assigned has not communicated to a particular board the first trip on the board will continue to be displayed for all stops within 60 minutes of the trip start time."Predictions will continue until the trip is removed from that stop in our system by our team of inspectors in Central Control or the start time of that trip from the terminus has elapsed.
"If this is not removed from the system, the Route 25 will continue to display until the departure time of this trip has passed." So while your bus could be 10 minutes away, on a busy main road full of traffic, the app could tell you that it is two or three minutes away, based purely on its distance. Ben McCarthy is the man behind Obscura and Obscura 2, a camera app with more than a million downloads that has been featured as an Editor's Choice by Apple.
"I’m not even sure what there is to say about the map view. It really feels like the minimum possible effort. Map pins pop in and out of existence as you zoom and move around. When you tap on a stop, the app displays the routes that serve this stop, but no real time info. Why not?"
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