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In one moment, it can feel like talking to an actual person who can provide genuine insight and advice. But other conversations lead to frustration, with overeager algorithms tripping to offer nonsense or false factual claims.
"We wanted to quantify the effect of AI placebo, basically," he added. "We wanted to see what happened if you have a certain imagination of AI: How would that manifest in your interaction?" One group was told the AI had no motives. The second was told the AI was trained to show empathy and compassion. The third was told the AI had "malicious intentions and trying to manipulate or deceive the user," per the paper.
"We found that the mental model considerably affects user ratings and influences the behavior of both the user and the AI," the researchers wrote in their paper. "This mental model is the result of the individual’s cultural background, personal beliefs and the particular context of the situation, influenced by our priming."Scientific American
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