Calls to customers claim to represent reputable companies and financial institutions, the bank said
AIB has seen a “sharp increase” in reports of phone call or vishing fraud, with overall vishing increasing by 79 per cent in January and February compared to the same two months last year.
“Fraudsters are using phone calls more often to target unsuspecting customers,” AIB said. “These calls claim to represent reputable companies and financial institutions.” “Businesses need to be aware of the threats associated with phone call fraud and ensure all staff who manage their accounts are aware of the risks of giving away information or downloading software,” the bank said.
“They may even mimic a company’s genuine phone number. We urge people not to let their guard down and remain vigilant. Take a moment and ask yourself, could this be a scam? End the call immediately and verify its legitimacy on a known and trusted phone number.”
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