Alaska Chevrolet Bolt EV Owner Says Replacing Battery Under Recall Will Take Years via insideevs.com
Even though General Motors has said that it was making great progress replacing faulty battery packs as part of the recall that affected around 14,000 Bolt EVs, it seems some areas are lagging behind. One reader and 2020 Bolt EV owner from Alaska wrote to us explaining that she was informed by her nearest Chevy dealer that she would have to wait around four years to get the new battery installed in her vehicle.
Patricia Atkinson lives in Sitka, which is a unified city-borough located in the southeast of Alaska, home to just under 8,500 people and apparently, even with no public charging infrastructure. It’s also an island with no road connection to the mainland, so traveling to and from requires a boat, plane or ferry if you want to transport something large, like a car; the ferry only comes once a month and the trip takes 12 hours.
Patricia then proceeded to call the dealership in Seattle where she originally purchased the vehicle from in March, 2021. Apparently even this place had a “years-long waiting list” and it essentially brought the entire prospect of actually getting the new battery installed into question, leaving her to question how GM had already changed so many of the faulty battery packs – in early June of 20in 2017 – 2019 model year vehicles.
However, the replacement rate in 2020 and 2021 model year vehicles was considerably lower , so it’s clear GM prioritized swapping packs in older Bolts before it moves to more recently manufactured vehicles. It could also be that certain regions where transport and logistics are more difficult are lagging behind more developed and densely populated areas that can do more swaps more quickly, although we don’t have any concrete data to back up this claim.
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