A severe winter storm affected all U.S. airlines before Christmas, but American and most others were able to recover quickly; Southwest was not.
FILE - American Airlines planes sit stored at Pittsburgh International Airport on March 31, 2020, in Imperial, Pa. Federal officials said Wednesday Jan. 4, 2023, that American Airlines retaliated against flight attendants who complained about jet fuel fumes seeping into airplane cabins. – American Airlines raised its forecast of fourth-quarter revenue and profit Thursday, boosted by higher fares and full planes capped off with a busy holiday travel period.
Southwest canceled more than 16,000 flights in the last 10 days of December, or 37.5% of its schedule, leaving more than 1 million passengers scrambling for new flights including on other airlines. Airlines have benefited from strong demand for travel and a limited number of flights and seats, in part because of a pilot shortage coming out of the worst of the pandemic. The result has been higher fares.
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