A bipartisan group of 34 state attorneys general has co-signed a letter to the Department of Transportation sounding off on a proposed administrative rule on “Airline Ticket Refunds and Consumer Protections.” A supermajority of the states’ top lawyers thought it didn’t go nearly far enough.
The AGs said in their mid-December missive acknowledged they “appreciate the Department’s work to address the problem of flight cancellations and significant delays.” The federal “proposal contains some positive measures,” they added.CONGRESS AND THE FAA MUST DO THESE THINGS TO IMPROVE AIR TRAVEL
“Doing so would benefit consumers and would address consumer protection failings in this industry,” the letter explains. Other measures that they urge include more and steeper fines and threats of fines for “cancellations and extended delays that are not weather-related or otherwise unavoidable.” They also want to force airlines to cough up “partial refunds” for cancellations “that results in a rescheduled flight which the passenger accepts but that is later, longer, or otherwise less valuable than the originally purchased flight.
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