The zoo was recognised three times at the British and Irish Association of Zoos and Aquarium (BIAZA) Awards BelfastZoo
Belfast Zoo has won a top award for its vital work on diversity and inclusion at the popular attraction.
Staff were awarded the prestigious Gold Award for Diversity and Inclusion after implementing a range of changes to significantly improve their accessibility over the last few years. This has included introducing Quiet Hours, Sensory Day, SignVideo software, a new Changing Places facility, a partnership with the Ability Café, wheelchair-accessible transport and a new website which significantly improved digital accessibility.
The Marketing team won a silver award for their off-peak admission promotions, in which social and digital media were used to publicise promotional offers, resulting in the busiest December and January at the zoo in over twenty years. Belfast Zoo’s Christmas tree recycling project also gained a bronze Sustainability award. The public donated hundreds of real trees for animal enrichment such as shelter and food foraging, with any excess Christmas trees recycled by chipping the trees and used in enclosures or as mulch in flower beds.
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