Amazon finds itself in the crosshairs of the FTC and 17 states, facing accusations of engaging in illegal conduct and monopolistic practices within its online store and merchant services.
, “The complaint alleges that Amazon violates the law not because it is big, but because it engages in a course of exclusionary conduct that prevents current competitors from growing and new competitors from emerging. By stifling competition on price, product selection, quality, and by preventing its current or future rivals from attracting a critical mass of shoppers and sellers, Amazon ensures that no current or future rival can threaten its dominance.
Bloomberg states that the nature of the current inquiries imply that the FTC is performing a sweeping investigation of Amazon’s business rather than responding to complaints on a case by case basis. Michael Kades, who spent 20 years at the FTC stated: “Early in an investigation, that’s a sign of staff doing a serious job. They’re spending lots of time with witnesses and trying to really understand what they’re saying.
Jennifer Rie, an analyst at Bloomberg Intelligence who specializes in antitrust litigation, commented on the investigation stating: “They’re trying to learn as much as they can about the industry from people who aren’t the target of their investigation. They’re in a background phase.” Chris McCabe, a former Amazon employee who now runs a service which helps Amazon merchants stated: “These conversations are going to keep happening. I’ve had several people ask me how to go to the FTC.
Despite the intensifying scrutiny, Amazon continues to expand its empire, generating more than $500 billion in annual revenue and acquiring companies like
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