Birmingham New Street: Rail passengers get new BSL information screens

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Birmingham New Street: Rail passengers get new BSL information screens
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Rail passengers get new British Sign Language information screens

Birmingham New Street is one of eight stations in the UK to have BSL information boardsRail passengers who are hard of hearing are to benefit from travel updates in British Sign Language .

As well as standard messages, Network Rail said within an hour, information can be updated in BSL as "situations evolve" or if there is "unexpected disruption".BSL is the preferred language of more than 87,000 deaf people in the UK for whom English may be a second or third language, the British Deaf Association said.

"I've never been able to hear the announcements, and travelling alone can be quite daunting for anyone, let alone if you're not able to hear, and it can be quite disorienting for myself as someone with hearing loss," she said.Euston station in London was the first to pilot the technology in 2021.

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