Officers didn't know software was saving personal data and neither did people on other end
Several police forces in Britain are being put on the naughty step by the UK's data watchdog for using a calling app that recorded hundreds of thousands of phone conversations and illegally retained that data.it was made aware in June 2020 that Surrey Police and Sussex Police were given access to the Another Call Recorder app that recorded all incoming and outgoing conversations.
However, the ICO thinks it probable that the app captured a range of personal information during these calls, and the"processing of some of this data was unfair and unlawful. The police officers were themselves unaware that calls would be recorded and so were the people on the other end of the line," the watchdog added.
The ICO could have issued a £1 million fine to both forces, which represent two counties in the south of England, but instead opted for its revised public sector approach in which it seeks to help entities learn from their mistakes, hence the reprimand.
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