Fine Gael MEP Regina Doherty says there has been a 900% increase in scams related to booking.com in last two years
Booking.com’s internet safety officer Marnie Wilking said advances in artificial intelligence had fuelled an explosion in travel scams. Photograph: Lionel Bonaventure/AFP via Getty Images
She said this huge increase raised concerns over “security failures and the threat they pose to consumers across Europe”. “The scale of these scams is shocking,” Ms Doherty said, adding that “cybercriminals are exploiting vulnerabilities” in computer systems “to steal personal and financial information” from consumers across Europe.Ms Doherty noted that scams were becoming increasingly sophisticated “with fraudsters gaining access to hotel accounts and sending legitimate-looking emails to trick customers into handing over their bank details”.
Typically, these scams see people who have booked a place to stay using a platform such as booking.com being contacted by criminals pretending to be the hotels or accommodation providers seeking urgent payments.
Regina-Doherty Booking-Com Airbnb
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