Parents opened up about their holiday travel horror stories: 'We can't just think that things are going to happen — there's no certainty anymore.'
Karen Buono Johnson's 13-month-old son, looking out an airport window at all the Southwest Airlines planes not flying.Johnson and her husband started to look for flights offered by other airlines but could not find any available for under $2,000. They then looked at flights departing from neighboring airports — nothing.
Johnson's parents drove the family of three to Morgantown, who then picked up their rental car, drove to Charlotte and booked a hotel so they could fly into Tampa, Florida the following morning. "We feel terrible," Johnson says."He hasn't eaten right for days, we had no way of bringing milk so a couple of times we had to stop at a gas station for whole milk. I brought just enough diapers, and shame on me — I should have known better."Karen buono johnson, southwest passenger
"It was such a great plan," Long tells TODAY.com."It definitely brought back pandemic flashbacks of making plans and just expecting the plans to happen. We can't just think that things are going to happen — there's no certainty anymore." "My kids were watching 'Frozen' in the back and I thought: 'OK, we can just chill for a few minutes.' Well, the battery on the van died," Long says."I didn't know if I should laugh or cry, but I felt like I needed to keep it together because I had my kids with me."
"I had to tell her again: 'I'm sorry, we can't go.' She just cried," Long says."The night before my twins had both burst into tears once they canceled our flight. It was so heartbreaking."
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