A new lawsuit filed against Chick-fil-A alleges that the company did not disclose it was charging extra for its delivery menu items in addition to a flat delivery fee.
has exploded during the pandemic, pricing has become a source of contention for many customers as well as food delivery workers and restaurants.for a proposed class action suit against Chick-fil-A by a pair of New York City customers claims the company engaged in"deceptive and untruthful" practices by allegedly not disclosing that it charged extra for menu items for delivery than for in-store purchases.
"To appeal to consumers in a crowded food delivery marketplace, Chick-fil-A has promised its customers low-price delivery in its mobile application and on its website, usually in the amount of $2.99 or $3.99,” the filing reads."These representations, however, are false, because that is not the true cost of having food delivered by Chick-fil-A … Chick-fil-A secretly marks up food prices for delivery orders by a hefty 25 to 30 percent.
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