It would cut through the complexity and convey easy-to-understand information.
To improve transparency for consumers, we employed two rules of thumb that guided our goal of connecting consumers with the complex world of factory social compliance.There is no single standard that will meet the unique needs of brand audit. Audits are flawed by design — they are infrequent snapshots that can be gamed by suppliers and that rely on the judgment of auditors.
We then addressed three broad questions: 1) What content should be included? 2) How could this content be effectively communicated to consumers? 3) How could the credibility of EAI data be ensured? In deciding what content to include, we recognized early on in our work that to communicate effectively to apparel consumers, the confusing array of different audit standards must be simplified. Our goal is not to replace the audit standards being used but instead to take advantage of the fact that there is significant overlap across standards to produce a simplified summary of ethical production performance of factories that can then be easily communicated to consumers.
Accordingly, we developed a taxonomy based on an analysis of 10 sets of labor standards developed by organizations such as the, governments, and NGOs and about 30 different audit systems used in third-party certification programs. We then synthesized it into eight common themes concerning essential working conditions in factories: non-discrimination, no harassment and abuse, no forced labor, no child labor, freedom of association, health and safety, humane working hours, and fair compensation .
Based on our interviews with supply chain stakeholders, we reduced the eight categories to three key questions. The answers to those questions can provide consumers with enough information to understand the working conditions inside an apparel factory without overloading them:Are the workers paid fairly?The EAI will only be as good as the audit data upon which it is built, and there is much work ahead to improve the system of audits and assessments that form the basis for the EAI.
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