Cost of living: Row over who should police energy prepayment switches

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Cost of living: Row over who should police energy prepayment switches
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Row over who should police energy prepayment switches

Disagreements over who should primarily tackle the issues of forced prepayment meter switches have emerged in front of a committee of MPs.

"Step one for a chief executive is that they make sure they are looking after their customers," he said. Earlier this month, Business Secretary Grant Shapps warned he would "name and shame" suppliers who were doing "nowhere near enough" for vulnerable customers.Before smart meters existed, energy firms would have to get a warrant to enter your home and physically install a prepayment meter

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