An Coimisinéir Teanga’s Office recorded a 6 per cent overall increase in the number of complaints from the public in 2023
An Coimisinéir Teanga’s Office recorded a 6 per cent overall increase in the number of complaints from the public in 2023An Coimisinéir Teanga Séamas Ó Concheanainn said it is “vitally important” that the implementation of language rights is embedded “in the governance mentality of public bodies”
In comments made in his Office’s annual report for 2023, Mr Ó Concheanainn said a “realistic and incremental approach” will be required to meet the legislative requirement that one-in-five new recruits to the public service can speak Irish at a high standard by 2030. The other actions are the full implementation of the new provisions of the Languages Act and the implementation of Language Standards which shall address the significant gaps in public services delivered through Irish.
Mr Ó Concheanainn said “It is critical that the Irish language community retains confidence in public services provided by the State through the Irish language.” The level of complaints in 2023 relating to answers provided by public bodies in English to correspondence initiated in Irish “remained significantly high,” the report said.
The report also outlines an investigation carried out by the Office into An Post and Galway County Council.
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