A new report highlights overcrowding and staff shortages at Crosshouse Hospital, Kilmarnock.
Patients slept on recliner chairs for up to three days before being admitted at Crosshouse Hospital in Kilmarnock, a report has found.Healthcare Improvement Scotland also found incidents of patients waiting in the combined assessment unit for a full day.The report, published on Wednesday, showed older adults waiting to receive treatment did not always have care needs met, such as personal hygiene or food and nutrition.
Patients could often be sleeping in recliner chairs for up to three days, inspectors were told, increasing the risk of pressure sores.They also concluded managers did not have sufficient oversight of care provided in both accident and emergency and CAU areas of the hospital. Donna Maclean, of Healthcare Improvement Scotland, said: "At the time of inspection, University Hospital Crosshouse was experiencing a significant range of pressures associated with Covid-19, including increased hospital admissions, increased waiting times in emergency departments and reduced staff availability."We observed examples of good teamwork and communication, and positive interactions between staff and patients.
She added: "We will return to NHS Ayrshire & Arran in the near future to carry out a further inspection based on our concerns."A Scottish government spokesman said: "Patient safety is a key priority. We expect NHS Ayrshire and Arran to address any outstanding concerns Healthcare Improvement Scotland have identified as a matter of urgency, and will support them to do so."
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