Employers body launches new ‘toolkit’ to deal with harassment and aggression in the workplace
The toolkit addresses workplace harassment and aggression, covering employer responsibilities under equality and health and safety laws. Photograph: Tolga Akmen/EPA
Ibec noted recent research from Circle K forecourt and convenience stores which revealed that 75 per cent of their retail employees have encountered verbal, racial, gender-based, or physical abuse from customers. “Despite these advances, there has been a concerning rise in harassment, abuse, and violence within society, often directed at individuals based on their nationality, sexual orientation, or place of employment. It is important that employers feel empowered to mitigate risk where possible and support their employees in responding to and reporting incidents immediately,” she said.
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