CBS 2's Lauren Victory sorted out the mess through the eyes of a suburban couple.
Amanda Bose, and her husband, Apurva, are proud of their new home. But they're a little embarrassed – instead of couches, the only seating available in some spots is pillows, or floor seats.
Other furniture they bought in March was supposed to arrive in 22 to 25 weeks – meaning this past September at the latest. They received an email claiming in July claiming the March order was"still on the water" – one of many excuses they said they were given. A second Chicago custom told us she was infuriated about a recent update to her April 2022 purchase. Delivery got bumped to mid-April of this year – a while year after she made the order.We were able to get in touch with an Interior Define employee who was recently laid off by phone. Her job was to update customers on thousands of missing orders.Apparently, she said,"vendors weren't being paid.
for the first time in weeks. They said their brand has been sold – and the new buyer may not be able to fill previous orders.
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