CVS Pharmacy has reportedly reached a deal with the Department of Justice that will ensure its online COVID-19 vaccine registration will be more accessible to people with disabilities.
Monday that the company’s vaccine registration portal was not accessible to people with certain disabilities and in violation of the Americans with Disabilities Act.For example, a federal investigation found that the types of vaccine appointments offered, including COVID-19, influenza and pneumonia, were not read to screen reader users, prosecutors said.
Also, on the page where users can schedule an appointment time, screen reader users were told that all available times were checked, even though the user had not selected anything, prosecutors said. Others who used the tab key instead of a mouse to navigate websites could not navigate past a request for insurance information, prosecutors said."While web accessibility is always important, when it comes to critical health services like COVID-19 vaccination, making sure that everyone — regardless of disability — can access information and care is essential," U.S. Attorney for Rhode Island Zachary Cunha said in a statement.
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