Cyclist says he was refused service at Costa Coffee drive-through – due to company policy “not to serve people on bikes” An employee allegedly told the cyclist that bikes weren’t permitted as “they’re not road legal, taxed or insured” cycling
The admin claimed that the chain “can only allow road worthy, taxed and insured vehicles through the lane”, and told a cyclist they couldn’t use the drive-through because “you’re not taxed or insured to be on the road”.
He then swiftly backtracked on the tax and insurance comment, but maintained that cyclists were not permitted on health and safety grounds. Liam’s lengthy protest brought the drive-through system to a halt and resulted in a visit from the police, who he claims referred to him as “pathetic” and a “loser” with “nothing better to do on a Friday night”.Bet they would serve a police cyclist in uniform ...🤔 I can understand the health and safety implications of having pedestrians standing in the road with vehicles but as cycles and motor vehicles use the same roads all the time it seems a little bizzare, strange risk assessment.
A Costa spokesperson has told road.cc that the company is looking into the incident. We will update this story when we have more information.We’ve noticed you’re using an ad blocker. If you like road.cc, but you don’t like ads, please consider subscribing to the site to support us directly. As a subscriber you can read road.cc ad-free, from as little as £1.99.
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