Deliveroo Ireland are “appalled and concerned” by recent “horrendous assaults” against delivery riders.
“We will continue to call on authorities for better protections and do everything we can to create a safer environment for our riders.”The new ‘Rider Respect Charter’ is an industry first – pledging “positive relationships between restaurants and riders in the country”.
“It sets out a number of criteria and principles which both riders and restaurants agree to abide by and is expected to enhance working conditions, reduce wait times and promote smoother interactions between all parties,” the company’s press release said. “It builds on the existing community guidelines and processes, to create a set of core principles that will be integrated and upheld by riders and partners, to help improve the rider and restaurant partner relationship.
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