A domestic violence charity is facing accusations some staff bullied and neglected vulnerable shelter residents.
Hestia temporarily halted the eviction, but things were about to get worse for Lindiwe. "Unfortunately, my father died five days later," she added.
Between April and June 2020, there was a 65% increase in calls to the National Domestic Abuse Helpline, when compared to the first three months of that year. "I called my case worker out of fear, I called and texted but no one answered. I felt it wasn't taken seriously. Aisha was at the same shelter for six months with her child in 2022. She said: "Even when there was an emergency they didn't answer.
The pressure was too much for her mental health and, a few days later, she attempted to take her own life. She was found just in time by her new caseworker, Miriam. "Our refuges are designed to be places of empowerment, sanctuary, and hope for some of the most vulnerable in society and we take the experience described by our former client Lindiwe seriously and would welcome a conversation with her.
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