That old box of tech junk you should probably throw out saves a warehouse
readers in the US and UK are about to enjoy long weekends – perfect occasions, and timing, for a spot of spring cleaning. But as we discover in this week's edition of On-Call, our weekly reader-contributed tale of tech support traumas, that might be one chore it's wisest to set aside.
The facility is one of those affairs with lots of conveyor belts rattling around to move books from racks to trucks, and back the other way. Roland's life became particularly interesting when one of those control panels failed, and it became impossible to move or sort stock.The publisher's maintenance team quickly found the cause: a failed DC to DC power supply in one of the control panels.The best they could do was 24-hour delivery.
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