Passports and bank cards arrive weeks late or not at all, amid 'diabolical' Post Office conditions.
Dozens of residents on Landells Road in East Dulwich say they often don't receive post for more than six weeksPeople living in a part of south London are receiving items of post often more than six weeks late, with serious consequences for some residents.
A Royal Mail employee and CWU member who did want to be named said: "Postmen are being told to leave letters behind and just concentrate on packets. It's a car crash. The atmosphere is toxic. Ms Donnelly lives on Landells Road, which appears to be the worst-hit area with dozens of complaints on that street alone, but there are reported problems over a large part of central Southwark.
"It's a nightmare - you name it, I'm waiting for it," she said. "I was still receiving Christmas cards in March 2022." "I find myself in a pattern of response [from the Royal Mail] that does not reflect what my constituents are telling me. There is no evidence from when I get large numbers of complaints that it correlates to when the strikes occur."
The postal worker the BBC is not naming said conditions for postal workers were "diabolical" and that he had seen a Royal Mail document proposing three job cuts to the already "skeletal" staff in the area in the new year.
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