Pricewatch: Eir cancels account after telling customer termination notice had been lifted
To protect your data privacy, can you please confirm the name on the account, billing address and date of birth?Just to ensure that we have your correct contact details, could you please provide meAs I can see the TV and landline has been cancelled and is in terminated state and that is why your Eir TV and landline is not working.I have told you this and explained why. This was not meant to happen. Check the computer and flags on the account. Tell me what you are going to do.
DO YOU UNDERSTAND? FOUR TIMES I HAVE TOLD YOU THE PHONE HAS BEEN CUT OFF BY EIR. HOW DO I PHONE? IT MUST BE DONE BY WEB CHAT. I AM KEEPING A RECORD OF THIS RIDICULOUS COMMUNICATIONAs you said above that you were being instructed by our loyalty team to get the call back. So, I request you to please contact on the above given number. You can contact to our Loyalty Team by yourI HAVE NO HANDSET - THIRD TIME TELLING YOU THIS. PLEASE RESTORE SERVICES SO I CAN DO THIS.
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