Recently, I wrote about three qualities that NASA looks for in an employee — one of which is thick skin.
That quality supports the idea of not being bothered by criticism or rejection. It is the ability to press on, not be easily distracted, mentally tough.says that employees “crave feedback.” Are you sure about that? You say you want feedback, but if I don’t say it exactly correctly, in a way that works for you, I run the risk of offending you, and if I get it really wrong, I am going to end up having a long conversation with human resources.
In actual practice, the givers reported that the fear of offending is greater in their mind than in fact, it “wasn’t as bad as they thought.” If we accept that your employee wants to hear from you, wants to improve, then the question for the entrepreneur/leader is how to effectively give that feedback.
Unlike a structured 100-meter dash, not every child begins on the same starting line. Grit alone is never enough. Are we willing to tell our children the truth? How do we tell them about inequality in a way that creates positive action?
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