.AineGroogan said: 'There's been a notable increase in cancelled services at bus stops and services disappearing from the boards as they become due.'
There has been an "erosion of confidence" in Translink's Metro service because of passengers facing too many cancelled buses, a Green Party councillor has warned.
Translink said the vast majority of Metro services have been punctual and reliable, but there have some journey cancellations due to issues including driver availability and congestion. "There's been a notable increase in cancelled services at bus stops and services disappearing from the boards as they become due.
Ms Groogan added: "It's not okay to have people sitting waiting at one stop for a bus that doesn't come, another one that's cancelled and left hoping the third one shows up as I know has been happening. A Translink spokeswoman said: "Translink operate around 6,000 Metro services every day to a high standard of punctuality and reliability, the reliability percentage for August stands at 97%. This is supported by recent independent research showing over 90% of Metro users are satisfied with their recent journey.
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