If you want to work in your pajamas at odd hours of the day or night, you may be a perfect candidate for remote customer service jobs.
Customer service representatives are in high demand as companies become increasingly global and need to staff help centers 24/7.
The catch? Many freelance customer service jobs pay by the “productive” or “engaged” minute. That means you’re paid for the time you spend on a call or responding to someone’s chat message — but not when you’re sitting at your desk waiting to get calls or messages. If no one calls, you don’t earn money. And, yet, you’re generally required to stay available during the hours you selected regardless.
If you’re considering a customer service job that pays by the minute, be sure to read the contract and see if it has these safeguards. If it doesn’t, keep looking.If you’re willing to take any customer service job, you’ll have no trouble finding work. Google “remote customer service jobs” and you’ll get hundreds of thousands of hits. But the jobs that pay well and offer benefits — or that are wildly flexible — are a bit harder to find.
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