The forces that have scrambled thousands of flights since Christmas Eve could ease in January, but that’s cold comfort to the millions of flyers with New Year’s plans.
Here’s a look at what has mucked up flights for thousands of people this holiday season, and what could happen over the next few weeks.Airlines weren’t spared from the spread of the omicron variant, which knocked out flight crews at airlines that had already reduced the size of their workforces following the collapse of air travel in 2020.
The U.S. was not alone. There have been thousands of cancellations abroad. European and Australian airlines report the same logistical issues dealing with COVID-19 and flight crews. Chinese airlines have made up a large percentage of cancellations. Getting past the holiday rush will also help. January and February are the year’s slowest travel months after the New Year’s rush, said Willis Orlando, senior flight expert at Scott’s Cheap Flights. “There should be a lot more room for airline to cut routes, reassign pilots and have staff in reserve.’’
“We sincerely apologize for the inconvenience that these schedule changes bring,” said spokesperson Derek Dombrowski. He said crew members are volunteering to work extra hours and managers are pitching in where they’re trained to do so. Labor groups, however, say more could have been done, like offering extra pay to flight attendants during the holiday earlier on. The Association of Flight Attendants-CWA, which represents 50,000 workers at 17 airlines including United, Alaska, Frontier and Spirit, said Delta started offering on Christmas Eve but should have done it sooner. The union that represents American’s flight attendants said it probably helped that the airline recalled staffers who were on leave.
The airlines were more prepared for the holidays than they were for hail and thunderstorms that snarled travel earlier this year, said Charles Leocha, president and founder of the consumer advocacy group Travelers United.
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