Facebook claims it uses artificial intelligence to identify and remove posts containing hate speech and violence, but the technology doesn't really work, according to internal documents reviewed by the Wall Street Journal.
Facebook senior engineers say that the company's automated system only removed posts that generated just 2% of the hate speech viewed on the platform that violated its rules, the Journal reported on Sunday. Another group of Facebook employees came to a similar conclusion, saying that Facebook's AI onlythat generated 3% to 5% of hate speech on the platform and 0.6% of content that violated Facebook's rules on violence.
The Journal's Sunday report was the latest chapter in its "Facebook Files" that found the company turns a blind eye to its impact on everything from the mental health of young girls using Instagram to misinformation, human trafficking, and gang violence on the site. The company hasFacebook CEO Mark Zuckerberg said he believed Facebook's AI would be able to take down "the vast majority of problematic content" before 2020, according to the Journal.
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