Mark Zuckerberg may have lost a lot when Facebook went offline. So did we
The six-hour outage at Facebook, Instagram and Whatsapp was a headache for many casual users but far more serious for the millions of people worldwide who rely on the social media sites to run their businesses or communicate with relatives, parents, teachers or neighbours.
WhatsApp has become essential in Brazil to communicate between friends and families, but also at work — with many businesses using it to stay in touch with customers — at college, and for everyday transactions such as ordering food. Apologies to everyone who hasn’t been able to use WhatsApp today. We’re starting to slowly and carefully get WhatsApp working again.
“Today’s outage brought our reliance on Facebook — and its properties like Whatsapp and Instagram — into sharp relief,” said Brooke Erin Duffy, professor of communications at Cornell University. She said there are sprawling categories of workers whose livelihoods depend on the platforms functioning.
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