More than 10,000 taxpayers had data illicitly accessed by hackers, and CRA does not track how many unwittingly on the hook for tax debt
Chris Chezepock had the nasty shock last year of finding out he was one of the thousands of taxpayers whose online accounts with the Canada Revenue Agency had been accessed by hackers looking to fraudulently obtain pandemic benefits.
Mr. Chezepock had thought he’d resolved the issue last spring, after extensive discussions with CRA agents that included assurances the agency realized he was a victim of fraud. There was no need to worry about a tax bill, he was told. The CRA says it does not track how many taxpayers are in the same boat as Mr. Chezepock, but in an e-mail asserted that such cases areAnd the agency stressed that taxpayers who are confirmed to be victims of identity theft won’t ultimately be on the hook for any resulting tax debt.
The CRA’s security itself was not breached in such cases, the agency said last year. It said that it locked illicitly accessed accounts as a precautionary measure after its online monitoring indicated that unauthorized third parties had obtained log-in credentials from other websites that could match up with those taxpayers using the CRA’s portal. The accounts of 187,000 individuals were locked last February, and another 612,000 accounts in mid-March of last year.
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