Home appliances can cost a lot of money. That’s why some consumers try to save some cash by buying used or refurbished appliances. But you need to vet the business you’re buying from. The I-Team’s received complaints from consumers who say they’ve been duped by one Santa Ana used appliance store.
“They have it down perfectly. They know exactly what they’re doing,” said Bouffard.
Bouffard learned this is where her refrigerator came from, too. The address was scribbled on some paperwork. Perry Santanachote researched how to shop for used appliances for Consumer Reports. She says you can save a lot of money buying used, but she says to stay clear of posts you see on online marketplaces.
Instead, Santachote says to shop at a business with a solid reputation. When you find an appliance you like, see if there have been any recalls or complaints about that make and model. She also suggests you get the serial number of the machine and see how old it is. And she says to ask the seller about the history of the appliance, like what they found upon inspection and what parts they replaced.
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