'This wasn't frustration, it was complete fear that I was going to lose my daughter.'
Ceri Flavell said his 14-year-old disabled daughter Isabelle collapsed with"almost no blood pressure" when they arrived at Royal Shrewsbury Hospital.
"I asked if they could give an estimated arrival as she was bleeding so much and we were worried but they could not. He added that he stated that he would take Isabelle to A&E in Shrewsbury to which the response was"If you cancel the ambulance, you won't get one".Worried that Isabelle's condition was worsening with every drop of blood lost, he raced from Oswestry to Shrewsbury himself and took her to A&E.
Mr Flavell has nothing but praise for hospital staff and the care she was given in the NHS was"exemplary." Now Mr Flavell has written to his MP, Helen Morgan and lodged a complaint with the West Midlands Ambulance Service.
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