In its first survey since 2019, the Los Angeles Metropolitan Transportation Authority found safety, timeliness are main concerns for bus and rail riders.
Elizabeth Medrano, a bus rider since the 1990s and now a transit organizer with the nonprofit, said it’s hard to pinpoint one reason for decreased female ridership, but noted the pandemic is still affecting many women, who are struggling financially as they are unable to return to the jobs they held before the pandemic.
Vides said the agency is close to getting all of its buses back on the road but noted a shortage of bus drivers has further delayed the agency’s progress. Metro officials and community leaders are also hopeful that the— which is putting 300 uniformed and trained, yet unarmed, Metro staff on trains and buses — will improve safety by increasing the number of people at transit hubs and providing support to anyone who needs help.
The survey also found consistent ridership also fell in the last three years, with only 78% of respondents saying they rode Metro at least three days a week — down from 89% in 2019. Consistency fell the most among train riders, almost 15 percentage points, according to the survey. Beyond the new ambassador team, Vides said the agency is working to expand homeless outreach teams, implement ato make Metro more attractive and feasible for female riders and invest in safety infrastructure, like improving lighting and cameras.
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