Swifties struggle to shake it off as Radisson glitch sees hotel bookings for Dublin concerts cancelled
to say that the room has been cancelled. When I asked why, they said they had overbooked and would pay €75 for the difference of a different hotel after I’ve stayed there and produce an invoice to them.”
“When she announced dates I immediately went online and booked Radisson Blu Royal Hotel for Friday 28th June to Saturday 29th and secured a family room for €477,” she said. “By the time I went to book the Saturday night prices had shot up.” “I was at least reassured I had accommodation booked and not at the extortionate rate the media were reporting,” Ms Wren said. “Imagine my dismay yesterday to receive an email fromtelling me that Radisson Blu were no longer in a position to honour the booking and it would be cancelled at no cost to me. They instead offered me a family room in accommodation in Swords 13km away. I was livid, to put it mildly. It’s absolutely disgraceful that the Radisson can do this.
She said the booking “was accepted and confirmed and when I go onto the hotels own website now it says no rooms available”.“On the 20th of June 2023, our hotel bedroom booking system experienced an operational system error which resulted in a significant overbooking of bedrooms for the 28th and 29th of June 2024,” a spokeswoman said.
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