Hundreds of DVLA staff were sent home on full pay during the pandemic despite an application backlog crisis, it has emerged.
It comes as millions of drivers were delayed in renewing their licences or applying for one throughout the pandemic due to backlogs.
The DVLA said it understood the impact delays had on customers and that some might be able to keep driving while applications were being processed - if they had not been told otherwise by their doctor or optician - according to the paper.
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