Inadequate care home where staffing was 'continual complaint'

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Inadequate care home where staffing was 'continual complaint'
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A resident said they could “hear in the middle of the night people shouting for help”

A care home where inspectors said some staff did not have appropriate training to look after residents has been rated inadequate by a health watchdog. Brampton View Care Home in Chapel Brampton, near Northampton, has failed to achieve a good rating by the Care Quality Commission at its last five inspections.

The home is owned by Barchester Healthcare. A spokesperson said the company has taken the findings “very seriously” and that it “recognised that changes needed to be made”. There was disagreement between some relatives, residents and staff over whether there were enough staff at the home and its use of agency staff during the April inspection. A relative said a lack of staff was a “continual complaint”, while a resident said they could “hear in the middle of the night people shouting for help”.

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