Employee error was largely to blame for Austin issuing a three-day citywide boil-water notice in February, an internal investigation finds. | England_Weber
An Austin Water employee fills a bottle with drinking water at a water distribution site after the city issued a boil-water notice in February.
The investigation lays out a clearer timeline of what led to the city issuing the boil-water notice. It was the city's third notice in four years and ultimately led toTurbidity — cloudiness that occurs when particles build up in water — reached unsafe levels at the Ullrich plant on the night of Feb. 4 and into the next morning. The report found:
At around 2:30 a.m., the water overtopping the basin"looked similar to the water in the Colorado River during the 2018 flood." At that point, the report says,"the basin should have been shut off immediately to prevent high turbidity water from reaching the filters."
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