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Irish prosecutors have charged Ticketmaster under consumer law over the Oasis reunion ticket sales at Croke Park, alleging misleading platinum ticket offers and unclear pricing. The company is contesting the case, which was adjourned to October 5th after a first court hearing.
Ticketmaster has been accused of a misleading commercial practice over ticket sales for the two sold-out Oasis reunion shows at Croke Park in Dublin. The case was first listed at Dublin District Court on Monday morning, where Ticketmaster's senior counsel said he anticipated the matter would be fully contested.
The prosecution follows an investigation by the Competition and Consumer Protection Commission into tickets sold on 31 August 2024 for the Oasis concerts held in Croke Park in August 2025. The first charge alleges that Ticketmaster offered platinum tickets for the Oasis concerts in a manner likely to cause the average consumer to be deceived or misled in relation to the main characteristics of that product, including its specifications, and to make a transactional decision that the average consumer would not otherwise make.
The second charge alleges that Ticketmaster provided material information, namely the prices of tickets, in an unclear, unintelligible, ambiguous or untimely manner. It says this practice was likely to cause the average consumer to make a transactional decision that the average consumer would not otherwise make. Remy Farrell SC, instructed by Shane Reynolds solicitor, told Judge Anthony Halpin, 'I anticipate that this matter will be fully contested.
' Prosecutor Ronan Kennedy SC said this was the first listing and that he would seek a four-week adjournment to deal with disclosure and evidence. Judge Halpin ordered disclosure and adjourned the case until October 5th. Tickets for the Oasis concerts went on sale on 31 August 2024, and concerns from fans and politicians emerged almost immediately.
There was particular disquiet about dynamic pricing, under which tickets for the same parts of the stadium more than doubled in price during the morning of sale. A CCPC spokeswoman said the investigation had finished and led to the prosecution relating to two alleged offences under the Consumer Protection Act 2007.
She told The Irish Times: 'As the case is now subject to legal proceedings before the court the CCPC is unable to comment or provide any further information at this time. We will provide an update when in a position to do so.
' Similar concerns in the UK prompted the Competition and Markets Authority to investigate Oasis ticket sales there. The CMA found that Ticketmaster did not tell fans waiting in lengthy queues that standing tickets were sold at two different prices, and that prices would jump as soon as the cheaper tickets sold out.
The CMA also found that platinum tickets were sold at more than twice the price of standard tickets without sufficient explanation that they gave no additional benefits over some standard tickets in the same venue areas. Just under 12 months ago, the UK watchdog secured formal commitments from Ticketmaster UK to ensure greater transparency on future concert ticket sales there. Ticketmaster Ireland told The Irish Times at the time that the CMA announcement applied only to the UK.
It said measures including price ranges in queues, capped resale and clear pricing at every stage were already standard practice in Ireland. The Dublin case remains before the courts, with the next hearing scheduled for October 5th.
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IrishTimes
JOEdotie:This story was compiled and edited by the HeadTopics newsroom and HT AI from the reports above.
Ticketmaster Oasis Consumer Protection Act Ireland Dynamic Pricing Ticketmaster Oasis Prosecution Croke Park Ticket Sale CCPC Investigation
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