Rather than cutting off services, however, the city would rather ratepayers enter into payment plans with municipalities
Johannesburg will resume all its credit-control measures on Monday, which means it will now cut water and electricity for the non-payment of bills for those who do not make arrangements to clear their arrears with the city.
On Tuesday, the city called on all its ratepayers that are in financial distress to approach the city for alternative payment arrangements to avoid penalties when the municipality resumes full credit-control measures on outstanding accounts on August 24. The city appealed to its municipal account holders not to ignore pre-termination notices issued because of overdue accounts, but to take advantage of the assistance offered to avoid having municipal services cut off.
In a bid to cushion residents from the impact, the city reduced its proposed tariffs in 2020/2021 for services that include water, electricity, waste, and property rates.
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