KFC Germany issued an apology over its mobile application sending a push notification promoting its food in connection to the day commemorating Kristallnacht.
Deutsche Welle. The second message reportedly acknowledged the error of the prior alert and made an apology."We use a semi-automated content creation process linked to calendars that include national observances,"statement to FOX Business continued.
"In this instance, our internal review process was not properly followed, resulting in a non-approved notification being shared. We have suspended app communications while we examine our current process to ensure such an issue does not occur again."The company said they "understand and respect the gravity and history of this day, and remain committed to equity, inclusion and belonging for all.
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