A longtime Disney fan is asking a court to certify her complaint as a class-action lawsuit, claiming Disney misled buyers on its new annual passes.
A lawsuit filed in U.S. District Court alleges Walt Disney Co. deceived buyers of a new annual pass who thought they would get unlimited access to the park but instead say they were blocked out in favor of daily-pass buyers.
The Disneyland website says buyers of the pass are notified that they are not guaranteed access to the park, regardless of the price of their annual pass. The resort website through which the Dream Key is sold says: “Park reservations are subject to availability and are not guaranteed for any specific dates or park.”
The lawsuit is likely to strike a chord with many Disneyland fans who have complained since the new program’s debut that the passes do not guarantee a reservation to visit the park — even the more expensive ones. Reservations are made through an online calendar that changes on a daily, and sometimes hourly, basis.
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