Man on two week all-inclusive holiday left with just his swimming trunks after luggage goes missing
A holidaymaker on a two week trip to Majorca has been left with just his swimming trunks after his luggage went missing. Paul Hesp, 41, flew from Manchester Airport with four children and another five adults with TUI on a £6k all-inclusive holiday.
Paul said: "We flew out on Tuesday and dropped cases at Manchester Airport on Monday night, thinking it’ll help them out and being aware of the issues. The flight was delayed by 55 mins but we were okay with that. Paul said: "In the hope the case would be with us within our possession in 24 hours, we got ourselves to our hotel. All TUI will offer is £25 per day for a maximum of three days, how mad is this?
He told T he Echo: "We’ve been in resort which is now ten days and they have stopped responding to my emails now. This had been cancelled in 2020 due to Covid so we were desperate for it to go well. A spokesperson from TUI said: "We’re very sorry to hear about the issues Mr Hesp has had with his luggage. We are urgently investigating this with our baggage handler to find out exactly what happened and our team in resort will be in touch with the customer as soon as possible today to help resolve the issue."
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