Co-pilot at Manchester Airport loads bags to help delayed flight
Mrs Cook, from Warrington, Cheshire, said the pilot on the flight, which was due to depart at 07.55 GMT on Sunday, told passengers they were doing all they could to get the flight in the air but they only had a 40-minute window.Passengers had to queue for hours on the bridge connecting terminals at Manchester airport
Mrs Cook is now enjoying her holiday in Greece with her husband and daughters, which she said was partly thanks to Simon. A Tui spokeswoman said the firm was aware of videos "showing one of our amazing Tui pilots supporting our operation by loading bags on to one of our aircraft bound for Crete from Manchester".
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